Showing posts with label social media. Show all posts
Showing posts with label social media. Show all posts

Sunday, February 3, 2013

Good social media usage

In my last post, I referenced what I consider some of the downsides to social media in general and Twitter in particular - namely, being flamed and trolled as well as the inability to fully articulate complex or controversial subjects. However, that is not to say that social media is useless or not worth using.

Earlier this week, I noticed that a national corporation whose offices are on my way to work was flying a very tattered and torn American flag. Frankly, it was disgraceful display as it was hanging almost upside down and torn to pieces. I'm sure it was there for a while (something that was subsequently pointed out by others) but it seems like no one had said or done anything about it. I intended to go over to the office myself later in the day to tell them to fix it but then thought, why not see if they have a Twitter account? So, I looked them up and discovered they did. I tweeted to them asking them to please take the flag down as it was a disgrace. Within 30 minutes, I received a response (via Twitter) asking for clarification of the offending location and the flag was taken down shortly thereafter.

I am deliberately not stating the company here but I did later send them an email to express my appreciation for their prompt response to the issue. Prior to Twitter, it may have stayed there even longer which would have tarnished its image locally as I know I was not the only person to observe it but, with just a few minutes and an online connection, the issue was resolved. And, instead of publicly embarrassing the company by sending pictures viral (which is another scenario made possible by the advent of social media), it was handled promptly, professionally and with minimal embarrassment.

I guess we can chalk one up in the win column.

Saturday, February 2, 2013

More gun-related thoughts

A couple of weeks ago, I wrote up a post on the raging debate on guns and gun control. Part of my diatribe at the time concerned how both sides of the debate stake out extreme positions and neither side is willing to listen to the other. Over the intervening few weeks, this has not changed. If anything, both sides have grown more vocal on the issue. And, as I have pointed out previously multiple times on this blog on another controversial issue - racism - neither side is immune to being guilty of arrogance, ignorance or outright stupidity in their handling of the issue.

Last week, I responded via Twitter to a comment made by a New York Times journalist who commented that "responsible" gun owners support new gun control legislation. My response was something along the lines of "it seems that 'responsible' is a subjective term when it comes to your views on gun control". The journalist did not respond back but a few of his other followers did. While I tried to rationally clarify my point on "responsible" gun owners, they spent their time stating that I was an idiot, a gun-lover, a redneck, a hillbilly and worse. (I will simply state here that I am none of those things.) In other words, I got "trolled".

Granted, trying to engage in a serious debate on Twitter probably isn't the smartest move because of the inherent limitations of that medium but I found it curious that people who are arguing for gun control should be so full of vitriol and, in hindsight, I hope that they are not gun owners themselves because they were terribly angry at me for what I felt were very reasonable comments. To me, it seems similar to my issues with Democrats when it comes to their claims about diversity and minorities - they believe in it so long as those diverse minorities support them, otherwise they are race traitors (for lack of a better general term). But there is a perception that those who support gun control are the more peaceful people but this seems to be a farce based on those comments.

This is not to say that the opposite does not occur with those who support the right to own guns trolling and antagonizing those who oppose them but they are rightly called out for it when it occurs. However, it seems that the criticism for such actions is one-sided. Just because gun control advocates are perpetrated as being more peaceful and reasonable does not hold it to be true. Now it is time to hold gun control advocates to the same level of criticism as proponents when they act like idiots.

I am ever the eternal optimist...